Welcome to our FAQ
Here at 3DMT Designs, we're passionate about bringing your unique ideas to life through custom 3D printing. We understand you might have questions, and we're here to answer them! Explore our frequently asked questions below to learn more about our process, products, and services.
Frequently asked questions
We've compiled a list of common queries to help you understand how we operate and what to expect when working with 3DMT Designs. From initial concepts to final delivery, we aim for clarity and excellence in every step of your custom 3D printing journey.
How long does it take to finalise my custom 3D print?
The timeframe for finalising your custom 3D printed item depends on the complexity of the design and our current workload. We'll provide an estimated completion date when you place your order, keeping you informed every step of the way.
Can I use my own 3D design for printing?
Absolutely! If you have a design already saved, we'd love to help bring it to life. Please contact us with your design files, and we'll discuss the possibilities and process to ensure your vision is perfectly realised.
What materials can I choose for my custom 3D print?
We offer a range of high-quality materials suitable for various applications and finishes. Popular options include PLA, PETG, and ABS, each with unique properties. We can discuss the best material for your specific product's needs during the design consultation.
What makes 3DMT Designs' custom 3D designs unique?
We pride ourselves on our meticulous approach. We spend countless hours going back to the drawing board to create designs specific to your needs. Our goal is to craft custom-designed and made products that are truly unique to the market, ensuring your item stands out.
What colours are available for my printed product?
We have a wide spectrum of colours available for your custom prints. During your order, you'll be able to specify your preferred colour, and we'll do our best to match it perfectly, ensuring your product is exactly as you envision.
How will my 3D printed product be delivered?
All our products are carefully packaged to ensure they arrive in perfect condition. We use robust packaging materials to protect your custom 3D print during transit, and all deliveries are fully tracked.
What are the typical delivery times for custom prints?
Delivery times vary based on your location within New Zealand and the selected shipping method. Once your item is printed and quality-checked, we'll dispatch it promptly. You'll receive tracking information to monitor your delivery.
Which courier service do you use for deliveries?
For reliable and efficient delivery across New Zealand, we primarily use trusted local courier services. We'll inform you of the specific courier and provide tracking details once your order has been shipped.
Ready to bring your ideas to life?
Have a unique concept in mind or ready to start your custom 3D printing project? At 3DMT Designs, we're excited to help you create something truly special. Let's make your vision a reality.